Privacy Policy for Jack of All Trades
Last Updated: 26/04/2025
At Jack of All Trades Limited (“we,” “our,” “us”), your privacy is a top priority. This Privacy Policy outlines how we collect, use, store, and share (“process”) your personal information when you engage with our services.
Why We Have a Privacy Policy
We are committed to protecting your personal information. A privacy policy is not only a legal requirement under various data protection laws — it also builds trust. We believe in transparency about what data we collect, why we collect it, and how we use it.
What This Policy Covers
This Privacy Policy describes:
- What personal information we collect
- How and why we collect it
- How your information is used
- Who we may share it with
- How we protect your information
- Your rights regarding your data
Information We Collect
When you contact Jack of All Trades Limited for services, we may collect the following types of personal information:
- Contact Details: Name, address, phone number, and email address — essential for coordinating services such as plumbing, electrical work, building repairs, tiling, carpet repairs, painting, and plastering.
- Service Information: Details about the services you request, including descriptions of issues and property-related information.
- Payment Information: Necessary details to process transactions for services rendered.
We collect this information directly from you through phone calls, emails, online forms (where available), or during on-site service visits.
How We Use Your Information
We process your personal data for the following purposes:
- Service Delivery: To schedule, manage, and perform the services you have requested.
- Customer Communication: To provide updates, confirm appointments, and respond to inquiries.
- Billing and Payments: To issue invoices and process payments securely.
- Service Improvement: To better understand your needs and continuously enhance the quality of our services.
Information Sharing
We value your trust and limit the sharing of your personal data to only what is necessary:
- Staff and Contractors: Personal information may be shared with employees or trusted contractors who assist in delivering services.
- Service Providers: Information may be shared with third parties like payment processors or website hosts, strictly for operational needs.
- Legal Requirements: We may disclose information where required by law or to protect our rights and interests.
We do not sell or trade your personal information to third parties.
Data Security
Protecting your data is our responsibility. We implement appropriate security measures — such as secure storage of physical records and use of protected digital systems — to guard against unauthorized access, alteration, or loss.
However, no method of transmission over the Internet or method of electronic storage is completely secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, including any legal, accounting, or reporting requirements.
Your Data Rights
Depending on the laws applicable in your jurisdiction, you may have rights to:
- Access the personal information we hold about you
- Request corrections or updates to your information
- Request deletion of your personal data
- Object to certain data processing activities
If you would like to exercise any of these rights, please contact us using the details below.
Cookies and Tracking
If our website uses cookies or similar tracking technologies, we will inform you separately through a Cookie Policy. Cookies may help enhance your browsing experience by remembering your preferences or analyzing site traffic.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make changes, we will update the “Last Updated” date at the top of this page. We encourage you to review this policy periodically.
Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at:
Jack of All Trades Limited
Email: support@jackofalltradesltd.co.nz
Phone: 0210 246 4402
Website: www.jackofalltradesltd.co.nz